Did You Know...
- The tourism industry employs more people than any other industry;
- The tourism industry employs more females than any other industry, creating a picture of global gender equality at workplace;
- The tourism industry contributes maximum to the Gross Domestic Product (GDP) and Gross National Product (GNP) than any other industry, according to World Travel & Tourism Council (WTTC);
- There will be serious labour shortages in tourism in the coming years;
- Tourism is the world's largest industry, worth about $2.8 trillion. In Canada, it employs 1.4 million workers, about 10 percent of Canadian workforce and it accounts for 90,000 jobs in the Greater Toronto Area (GTA).
The following is a brief job description of the most popular areas in travel/tourism which our graduates have found employment:
Reservation Agent - For Airlines, Tour Operators, Hotels, Car Rental Agencies, Cruise Lines. A very valuable area of the industry is in the making of reservations. You are trained to complete the tasks required for this duty.
Passenger Agent - Personnel who work at airports to assist passengers with different aspects of their arrangements including check-in.
Destination Representative - The person at a foreign destination representing a company whose duties include customer service and extra travel arrangements.
Cruise Directors/Staff - Personnel who provide customer service to passengers in the area of entertainment, activities and shore excursions.
Product Development - The area of the industry that plans, organizes and develops product for sale and marketing. This position offers a challenge to the creative individual.
Travel Counsellor - Working in a Travel Agency and providing full travel service to the general public.
Tour Guide - The person who escorts tour groups to their destination. This exciting position offers many travel opportunities.
Sales Representative - A person who promotes and represents travel related company to the travel industry and corporate organizations.
Ticket Agent - The person who calculates airfares and prepares tickets for airlines, cruise lines and wholesale companies.
Flight Attendant - Airline personnel who provide service aboard an aircraft.