Did You Know...

• The tourism industry employs more people than any other industry
• There will be serious labour shortages in tourism into the next century
• Tourism is the world's largest industry, worth about $2.8 trillion. In Canada, it employs 1.4 million workers, about 10 percent of Canadian workforce.

The following is a brief job description of the most popular areas in travel/tourism which our graduates have found employment:

Reservation Agent - For Airlines, Tour Operators, Hotels, Car Rental Agencies, Cruise Lines. A very valuable area of the industry is in the making of reservations. You are trained to complete the tasks required for this duty.

Passenger Agent - Personnel who work at airports to assist passengers with different aspects of their arrangements including check-in.

Destination Representative - The person at a foreign destination representing a company whose duties include customer service and extra travel arrangements.

Cruise Directors/Staff - Personnel who provide customer service to passengers in the area of entertainment, activities and shore excursions.

Product Development - The area of the industry that plans, organizes and develops product for sale and marketing. This position offers a challenge to the creative individual.

Travel Counsellor - Working in a Travel Agency and providing full travel service to the general public.

Tour Guide - The person who escorts tour groups to their destination. This exciting position offers many travel opportunities.

Sales Representative - A person who promotes and represents travel related company to the travel industry and corporate organizations.

Ticket Agent - The person who calculates airfares and prepares tickets for airlines, cruise lines and wholesale companies.

Flight Attendant - Airline personnel who provide service aboard an aircraft.