Programs

In addition to it's Travel & Tourism Diploma, The International Institute of Travel also offers a Travel and Tourism Certificate Programme. Any of the courses listed below can be taken individually or in any combination to suit your need. Upon completion of a certificate programme you will be qualified to work in specific areas in travel. Certificate programmes are generally recommended for individuals who are currently employed within the Travel Industry or who have had previous training in tourism and are in need of refresher course(s).

Domestic and International Airline Tariff & Ticketing - Training is given in the correct manner of filling out airline tickets, e-tickets, calculating fares and using airline industry handbooks. Topics covered: Billing and Settlement Plan, Normal Fares, Special Fares, Refunds and Exchanges, Credit Card Forms, MCO's, Issuing Tickets, Conjunction Tickets, Add-on Amounts, Intermediate Fares and Surcharges, International OAG, Worldwide Fares, Neutral Units of Conversion (NUC;s) and Foreign Currency Adjustments.

Travel Agency Operations - A broadly based practical course is offered which includes the following topics: Travel Documentation, Charters, Train and Bus Fundamentals, Car Rental, Hotel and Resort Fundamentals, Package Tours and Travel Insurance. Emphasis is placed on making reservations, handling bookings, price calculations and the use of timetables, travel guides, brochures and industry handbooks (TIM, Hotel & Travel Index, etc.)

World Destinations - This is an intensive study of topography, population, climate, culture and tourist attractions in countries and areas worldwide, including North, Central and South America, Asia, Europe, Africa, the Caribbean, Australia and Oceania. Some lessons are illustrated with slides and films.

Computer Reservations Training - Practical training in the use of either the SABRE, APOLLO or AMADEUS airline computer reservation system to fulfill the following functions: Fare Quotes, Airline Schedules, Hotel and Car Rental Bookings, Flight Bookings, Availability Displays and others.

Sales and Marketing - A course designed to improve marketing and sales techniques with specific reference to the Travel Industry and developing the following aspects: the creation of a regular clientele, term planning objectives, improvement in productivity, promotion, advertising and closing sales.

Note - Full-time courses are offered Monday thru Friday from 9:00 am to 1:00 pm or from 1:30 pm to 5:30 pm. Part-time courses are offered on Monday and Wednesday evenings from 7:00 pm to 10:00 pm or Saturday from 10:00 am to 2:00 pm. However, the hours may vary dependent on location. Course lengths may vary for locations outside of Ontario.