| Introduction
to Hospitality Industry |
| • |
Welcome
to Hospitality Industry |
| • |
Travel
& Tourism: Partners with Hospitality |
| • |
Global
Issues and Hospitality |
| • |
Dynamics
of the Lodging Industry |
| • |
Hotel
Development |
| • |
Hotel
Management & Operations |
| • |
Contemporary
Food Service Operations |
| • |
Culinary
Arts & Food Service Operations |
| • |
Beverage
Management |
| • |
Leisure
Activities & Hospitality |
| • |
Focus
on the Future |
| • |
Building
for Success. |
| |
|
|
Front Office Management |
| • |
Hotels
– Past & Present |
| • |
Hotel
Classifications |
| • |
The
Hotel Guest |
| • |
The
Guess Room |
| • |
Hotel
Organization |
| • |
Front
Office Overview |
| • |
Room
Rate Structure |
| • |
The
Property Management System |
| • |
Guest
Accounting |
| • |
Night
Audit |
| • |
Housekeeping |
| • |
Reservation
& Forecasting |
| • |
Measuring
Hotel Performance & Guest Service. |
| |
|
| Food
& Beverage Management |
| • |
An
overview of the Industry & the Manager Learning Objectives |
| • |
Planning
for Sales |
| • |
The
Purchasing Department |
| • |
Planning
for Food Profit & Controls |
| • |
Monthly
physical Inventory & Monthly Food Cost calculations |
| • |
Beverage
Profitability & Controls |
| • |
Guest
Check & Cash Handling Controls |
| • |
Staff
Planning |
| • |
Analyzing
Cost-Volume Profit (CVP) Relationship and Marginal contribution
Break-even (MCB) |
| • |
Data
Base Information & Computer Systems. |
| |
|
Financial
Management
|
| • |
Overview
of Financial Management |
| • |
Financial
Statement & Analyzing changes in Financial Statements |
| • |
Financial
Statement Analysis |
| • |
Profit-Planning
& Decision –Making |
| • |
Cost
of Capital and Capital Structure |
| • |
Time
Value of Money |
| • |
Capital
Investment Decisions |
| • |
Budgeting,
Financial Planning & Controlling |
| • |
Sources
and Forms of Financing |
| • |
Working
Capital Management. |
| |
|
| COURSE
SUPPLEMENTS: |
| • |
Weekly
Assignment |
• |
Quizzes
& Preparatory Exam |
| • |
Case
Studies |
• |
Industrial
Visits |
| • |
Debate
/ Seminar |
• |
Guest
Lectures |
| • |
Trade
journals & Regular up-dating of the industry |
|
|
| |
|
| SPECIAL
FEATURES: |
| • |
Session
conducted by global experts from the training industry |
| • |
Completion
of six management units leads to the Diploma Award -
(IHMD) |
| • |
Technical
and trade visits related to the respective Management
Programme. |
